Temando has partnered with international carriers, freight forwarders, airlines and shipping lines to provide an easy, cost-effective solution for sending internationally. Whether you’re sending Christmas presents back home or are a local retailer looking to sell internationally, Temando can assist. We offer:
- Accurate, real-time import duty & tax calculation
- Faster delivery
- Hassle-free customs

International Distribution for Retailers
Temando can help you not only take your business global, but provide a great customer experience throughout the process. Our award winning delivery engine helps merchants reach over 2 billion online consumers in over 220 countries around the globe. We offer an unrivalled end-to-end solution that allows our merchants to offer their customers a variety of options at the checkout. This greatly increases chances of conversions by allowing customers to find the cost/speed ratio that suits their needs, such as:
- Express Couriers: Temando integrates with leading international express carriers, being DHL, TNT, UPS & FedEx. Merchants can take advantage of Temando’s great rates, or alternatively upload their own rates from their preferred carrier if they already have an existing account. Temando produces compliant Air Way Bills and Customs Documentation, and supports shipments being sent either Duties Paid (DPD) or Duties Unpaid (DUD).
- International Bulk Break: For our larger clients, Temando combines market leading linehaul rates from leading freight forwarders and major global airlines with Temando’s unbeatable first & last mile rates in each market. We offer an international distribution price comparable to postage, whilst still being fully tracked – and often just as quick as an Express Courier option! As with express courier options, Temando produces compliant Air Way Bills and Customs Documentation and supports shipments being sent either Duties Paid (DPD) or Duties Unpaid (DUD). Additionally, Temando also supports SSCC barcodes that can allow a single shipping label, even if multiple carriers are used within a single transaction. Temando also collects tracking information from each carrier used in the process and provides a single aggregate tracking feed for the transaction.
- Mail: Temando can offer both tracked and untracked mail distribution through our partnerships with the majority of postal authorities around the world. Temando will produce all relevant CN22 customs documentation and postal indicia’s to ensure successful deliveries every time. We also offer an additional address validation service to minimise failed deliveries by ensuring a locally formatted address on documentation.
Duties & Tax Calculator
Being upfront with costs is an important part of a great customer experience. The Temando platform can calculate any applicable duties and taxes at the checkout, allowing your customer to pay the total cost of their purchase in one go.
- Temando recognises thresholds per country (e.g. UK £15, US: $200 USD, NZ: $400 NZD)
- Automatically calculates required duties and taxes, and adds this to your customer’s order
- Produces an optimised commercial invoice for hassle-free customs clearance and minimal delays
- Shipments can be sent either Duties Paid or Unpaid (DUD or DPD)
- HS Classification and categorisation feature for inventory, which can be easily saved in Temando.


